We understand the importance of being present with your loved one as they embark on their end-of-life journey. We want to safely support you and help you create special memories with your loved one. To ensure the protection of our residents, visitors, physicians, volunteers and staff, we have reviewed our precautions and safety protocols and following advice from the Chief Medical Officer of Health for Ontario, we have implemented the following guidelines to minimize exposure to respiratory illnesses, including COVID-19.

Active screening protocols for all visitors, staff, and volunteers remain in place and frequent cleaning and disinfecting of high touch objects and surfaces is being adhered to.

Updated Visiting Guidelines

• Upon admission, the resident identifies one (1) Primary Caregiver/Essential Visitor
• The resident or Primary Caregiver/Essential Visitor may designate up to 10 people (designated visitors) who may visit for the duration of the resident’s stay
  
• The resident may have a maximum of 3 visitors in the building at a time (Primary Caregiver/Essential Visitor plus 2 other designated visitors)

Click here to read the full memo to residents and families.

Please know that our Hospice residents continue to be our first priority and our professional care team continues to provide compassionate care. As such, the guidelines outlined below will be updated as the situation evolves and with the guidance provided by provincial and local health authorities.