Dr. Samantha Chandrasena
Medical Director
T: 519-354-3113
Sally Jenkins
Manager of Clinical Operations
T: 519-354-3113
Extension 2102
Amber Jarrold
Hospice Navigator
T: 519-354-3113
Extension 2101
Melanie Watson
Coordinator of Volunteer Services
T: 519-354-3113
Extension 2401
Karen Konecny-Brooks
Kitchen Coordinator
T: 519-354-3113
Extension 2407
Sarah Baute
Human Resources Manager
T: 519-354-3113
Extension 2105
Melissa Cadarette
Supportive Care
Program Manager
T: 519-354-3113
Extension 1201
Bridget Phelan
Supportive & Spiritual Care Provider
T: 519-354-3113
Extension 2405
Meghan Sears
Resident Care Supervisor
T: 519-354-3113
Extension 2103
Bri Webster
Administrative Coordinator
T: 519-354-3113
Extension 1200
Jay Smith
Fundraising Manager
T: 519-354-3113
Extension 2408
Julia Earley
Community Relations Specialist
T: 519-354-3113
Extension 2404
Carole Easter
Administrative Assistant
T: 519-354-3113
Extension 2300
Diane Fahey
Donor Relations Coordinator
T: 519-354-3113
Extension 2403
Katherine Stinson
Special Events Coordinaor
T: 519-354-3113
Extension 2409
Team Members
Nurses
The Registered Nurse (RN) and Registered Practical Nurse (RPN) are responsible for the nursing care of our residents and their families in accordance with the Regulated Health Professions Act (1991) and the College of Nurses of Ontario.
Physicians
We have a group of core physicians experienced in palliative care who serve our residents in addition to their community practice. The physicians take turns being on-call to accept admissions and follow their resident’s care throughout their entire stay. Physicians visit the Hospice regularly, based on the resident’s need.
Manager of Clinical Operations
The Manager of Clinical Operations is responsible for the quality care of our residents and their families, and manages the clinical team. They oversee the Resident Care Supervisor and collaborates with them throughout the admission process. The Manager of Clinical Operations ensures best practices are maintained throughout our hospice in accordance with hospice palliative care standards, and implements education programs for staff.
Personal Support Workers (PSW)
The PSW is a caregiver with hospice palliative care training who assists our residents with their daily personal care needs and supports the resident and family through the dying process.
Resident Care Supervisor
The Resident Care Supervisor is a Registered Nurse who works with our staff to ensure that their knowledge and skill is current, based on the standards of palliative care. In collaboration with the Manager of Clinical Operations, they are also responsible for the intake of admissions to Hospice.
Volunteers
We have both resident support and operational support volunteers. Resident support volunteers interact with residents and families. Operational support volunteers complete many valuable tasks that keep our organization going.
Social Workers
Our registered Social Workers provide compassionate, non-judgemental support for individuals and families experiencing loss. They will provide counselling in a safe, caring environment to express feelings and move towards healing; help manage the stress associated with the end-of-life, grief and loss; provide assistance to overcome crisis situations; connect individuals to appropriate supports and provide advocacy when needed.
Spiritual Care Provider
The Spiritual Care Provider provides ongoing spiritual, emotional, and social support regardless of faith or life stance. They will address spiritual concerns or struggles to promote coping and spiritual well-being; identify sources of strength, meaning and hope; facilitate spiritual/religious rituals, rites or practices; assist with end-of-life perceptions and planning.
Registered Music Therapist
Offered to our residents and their families our Accredited Music Therapist will use music and musical elements to promote, maintain and restore personal health. Music Therapy can: help with pain & symptom management; decrease anxiety helping with relaxation; be an outlet for emotional expression; provide connection to others and decrease isolation; encourage reminiscence and life review.
Hospice Board of Directors
Graham Kemble - Chair
Keith Graham- Vice Chair
Margaret Anderson– Past Chair
Sue McLarty - Secretary
Jocelyn Badder
Joan Byng
Natalie Fitzgerald
Jessica Gehl
Aidan Gilhula
Melinda Katzman
Ashley McLellan
Mike Packer
Vishal Petal
Judy Smith