Hospice Team

Jessica Smith Placeholder

Glen Norton

Interim Executive Director

T: 519-354-8103

Dr. Samantha Chandrasena

Medical Director

T: 519-354-3113

Sally Jenkins

Manager of Clinical Operations

T: 519-354-3113
Extension 2102

Melanie Watson Placeholder

Melanie Watson

Coordinator of Volunteer Services

T: 519-354-3113
Extension 2401

Karen Konecny-Brooks Placeholder

Karen Konecny-Brooks

Kitchen Coordinator

T: 519-354-3113
Extension 2407

Bridget Phelan

Bridget Phelan

Supportive & Spiritual Care Provider

T: 519-354-3113
Extension 2405

Sally Reaume

Supportive Care
Program Coordinator

T: 519-354-3113
Extension 2406

Karen Konecny-Brooks Placeholder

Melissa Cadarette

Supportive Care
Social Worker

T: 519-354-3113
Extension 1201

Alene Abati

Supportive Care
Social Worker

T: 519-354-3113
Extension 1202

Team Members


The Registered Nurse (RN) and Registered Practical Nurse (RPN) are responsible for the nursing care of our residents and their families in accordance with the Regulated Health Professions Act (1991) and the College of Nurses of Ontario.

Personal Support Workers (PSW)

The PSW is a caregiver with hospice palliative care training who assists our residents with their daily personal care needs and supports the resident and family through the dying process.


We have a group of core physicians experienced in palliative care who serve our residents in addition to their community practice. The physicians take turns being on-call to accept admissions and follow their resident’s care throughout their entire stay. Physicians visit the Hospice regularly, based on the resident’s need.

Clinical Resource Nurse (CRN)

The CRN is a Registered Nurse who works with our staff to ensure that their knowledge and skill is current based on the standards of palliative care. The CRN, in collaboration with the Manager of Clinical Operations, is also responsible for the intake of admissions to the hospice.

Manager of Clinical Operations

The Manager of Clinical Operations is responsible for the quality care of our residents and their families, and manages the clinical team. They oversee the CRN and collaborates with them throughout the admission process. The Care Manager ensures best practices are maintained throughout our hospice in accordance with hospice palliative care standards, and implements education programs for staff.


We have both resident support and operational support volunteers. Resident support volunteers interact with residents and families. Operational support volunteers complete many valuable tasks that keep our organization going.

Hospice Board of Directors

Margaret Anderson– Chair
Graham Kemble - Vice Chair
Sue McLarty - Secretary
Jocelyn Badder
Joan Byng
Natalie Fitzgerald
Jessica Gehl
Aidan Gilhula
Melinda Katzman
Nancy Kay
Ashley McLellan
Mike Packer
Vishal Pital
Judy Smith